Frequently Asked Questions

The AdetCup can be worn for up to 12 consecutive hours, depending on your flow. It should be emptied, washed and rinsed a minimum of two to three times per 24-hour period.

You can wear the AdetCup for any activity you participate in while menstruating, except for vaginal intercourse. This includes swimming, scuba diving, camping, sleeping, running, yoga, weightlifting, gymnastics – you name it! If you are using the correct size and have inserted the AdetCup correctly, it should not move out of place or leak no matter your activity level.

NOTE: The AdetCup should be used during menstruation only, and should not be inserted at any other time.

The AdetCup is worn low at the base of the vagina and away from the cervix, which means that it should not interfere with an internal birth control device. However, please use caution when using any internal menstrual care product with an IUD, as there is the possibility that the IUD can be dislodged, depending on how recently your IUD was implanted. As with any gynecological concerns, please consult with your health care provider prior to using any kind of internal menstrual care product, including a menstrual cup.

When using the AdetCup, it is important to carefully follow the directions in our User Guide, paying close attention to inserting the AdetCup low in the vaginal canal and breaking the seal (suction) before removal. Many of our customers use the AdetCup with an IUD or NuvaRing® simultaneously, but we recommend that you become familiar with your birth control device’s risks (such as the body expelling the IUD, etc.). Our blog post on using the AdetCup with an IUD can provide more information. 

Using the AdetCup does require you to get a little more up close and personal with your flow, but it is clean and comfortable to use. Be sure to wash your hands well before inserting and removing, as well as after you’re finished reinserting.

It can take some time to get the hang of insertion and removal. However, the vaginal canal is an elastic, muscular tube only about four (4) – five (5) inches (10.2 – 12.7 cm) long – there is nowhere for the AdetCup to get “lost” inside you, as the vagina does not connect to other parts of the body.

When inserted correctly, the AdetCup should sit low at the base of the canal, away from the cervix, making it possible for you to reach the stem and grip the base to remove it. Making sure you keep your muscles relaxed for removal is key!

Watch a Pelvic Health Physiotherapist walk you through removal here.

When in a public washroom, some consumers are not comfortable washing their AdetCup in the sink out in the open. If this is the case, wash your hands thoroughly before entering the stall, empty the contents of your AdetCup into the toilet and simply use a dry or damp tissue to clean the cup. At the next convenient time, clean as per the User Guide instructions.

Always wash your AdetCup using potable water that is safe to drink, including when traveling or camping.

  • Toxic Shock Syndrome (TSS) is a rare, but serious disease caused by toxin-producing strains of the Staphylococcus aureus bacterium. In extremely rare cases, the strain may present itself with infection linked to the use of internal menstrual care products or as a result of surgery or burns. When exposed to the strain, TSS may affect a small number of people (including men, women and children). As we are not medically staffed, we recommend talking to your doctor with regards to any gynecological/medical concerns or conditions. Our User Guide and website include detailed instructions for use and maintenance, and it is important to use the AdetCup pursuant to these directions. Use caution to thoroughly wash your hands prior to insertion and removal and wash the cup with warm water and the adetWash at least 2-3 times a day (every 10 – 12 hours).

    We recommend that you consult your physician prior to using the AdetCup if you have been previously diagnosed with TSS. Discontinue use of the AdetCup and contact your health practitioner if you experience any of the following symptoms: sudden vomiting, diarrhea, high fever, headache, sunburn-like rash, muscle aches, confusion or seizures.


Before your first AdetCup use, submerge the AdetCup in an open pot of boiling water for 5 – 10 minutes, using a stainless steel pot that is designated to boil your AdetCup. This is a mandatory first step.

It is not necessary to boil your AdetCup between cycles, as regular cleaning can be sufficient. For more information on proper care and cleaning, visit here.

While medical grade silicone can last up to 25 years, the silicone in a AdetCup deserves special consideration because it is used in the vagina. Each body is different, and pH, acidity levels and vaginal bacteria can affect the lifespan of a AdetCup. Additionally, the care and cleaning of the cup will also play a role in how often a AdetCup should be replaced.

With proper care and cleaning, your AdetCup can last for several years. However, if you notice any of the following characteristics in your cup, you should immediately replace it:

  • Foul odor 
  • Heavy staining 
  • A white powder residue or any flaking on the cup 
  • Any types of tears or cracks in the rim or the stem of the cup 
  • A grainy texture 
  • Sudden leaking where it has not been experienced before

Yes, some companies are making and selling products that look like a AdetCup but aren’t AdetCup. Yes, we’re flattered. No, that doesn’t make it OK. So, we’ve made it easy for you to make sure that you have the real deal! We’re putting a holographic sticker on the side of AdetCup boxes*. This is an authentication hologram and it will help you verify that you have an original AdetCup.

Checking the authenticity of your AdetCup is as easy as using your AdetCup, just follow these steps:

  1. Download and open the AdetCup Authentication app for iOS or Android onto your smart device. Find the holographic sticker on the side of your AdetCup box.
  2. Find the holographic sticker on the side of your AdetCup box.
  3. Hold your smart device in front of the sticker and scan (making sure the entire holographic sticker is inside the yellow frame).
  4. Verify!
  5. If your sticker doesn’t verify, no sweat, contact

*No silver sticker on the side of your AdetCup box? No worries, you may still have an original AdetCup. Some retailers haven’t received the new boxes with the holographic sticker yet. So, don’t throw it out, contact us at, and we’ll help you figure out if you have an authentic AdetCup.


Wipes don’t belong in the toilet, even though some wipe brands claim that their wipes are “flushable” they can still congregate and block the plumbing pipes and sewers.

The AdetCup is made from durable, top quality, medical grade silicone that is suitable for use by those with latex allergies, because it is nitrosamine and latex-free.

Yes, we advise boiling your cup for 5-10 minutes between each menstrual cycle to keep it fresh and clean.

If you have any medical concerns or conditions, please speak to your healthcare provider prior to using the AdetCup.

There is no known increased risk of yeast infections with the use of menstrual cups. However, if you have a vaginal infection, it is best to discontinue use of the AdetCup until the infection has cleared up completely. If you used your AdetCup while you had a yeast infection, we recommend replacing the cup with a new one.

Never use your AdetCup at the same time that you are using a topical medication in your vaginal area. The medication may compromise the silicone of your AdetCup and ruin it. If this happens, please replace the cup with a new one.

The AdetCup should not be used for postnatal bleeding. Please contact your physician before using any internal period care product after childbirth.

For further questions concerning vaginal infections and use of a menstrual cup, please contact a physician or healthcare provider.

It is extremely rare to have an allergy or sensitivity to silicone. Studies indicate that silicone is biocompatible with the body, which is why silicone has been used in healthcare applications for over 50 years. If you do experience skin sensitivity, immediately discontinue use and contact your health care provider.

Once the lid is sealed on the ShakerCup the cup is leak proof. 

Like a portable dishwasher for your AdetCup, but way cuter. Just add water, adetWash, and shake clean. Rinse ShakerCup out after each use.

Yes, you can. The wipes clean the cup when you don’t have access to water. Don’t forget though, at your earliest convenience, we still recommending using the adetWash and warm water to thoroughly wash your cup.

adetWipes are formulated to gently clean the medical grade silicone for your AdetCup, and not your body. We recommend just using the adetWipes for what they were made for — the convenient and thorough cleaning of your AdetCup.

Our AdetCup Model 1 holds one full ounce of menstrual flow (30 ml) and Model 2 holds just over one ounce (32 ml). AdetCup Model 0 holds just over half an ounce (20 ml) of flow. For comparison, the average regular sized tampon holds about 5 ml of menstrual flow.

The measurement lines on your AdetCup help you keep track of your flow and report details to a healthcare provider if needed.

The ShakerCup is made out of pure silicone and does not contain plastics. It is BPA-free.

No, it is not recommended that you use vinegar or diluted bleach in the ShakerCup. Instead we recommend adding water, adetWash, and shaking clean.

The ShakerCup is free from colour dyes but does contain synthetic dye.

Over time, your AdetCup may change in color with use. This is common, and nothing to worry about – it does not necessarily mean you need to replace it! However, if the discoloration bothers you, boiling it as per the User Guide instructions may help.

No. TheAdetCup is not a birth control device and should not be used for this purpose.

To dispose of your AdetCup, thoroughly wash the cup, cut it up into smaller pieces, and dispose in the trash. Most regions do not have convenient access to silicone recycling facilities. However, silicone starts out as sand and degrades over time, depending on the temperature, anaerobic activity and moisture in the landfill, which means that your AdetCup will eventually break down

Yes. The AdetCup should not interfere with your ability to urinate or have a bowel movement.

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